Operations
Map recurring processes, build automations, and check the exceptions that need a person’s attention.
who this is for
For the operations specialist on your team. Assign this course to people responsible for this work, whether they are new to AI or already use it. They build a shared foundation, practice in their role studio, and learn the tools needed to map recurring processes, build automations, and check exceptions before work moves forward.
what you'll be able to do
Practice how to map recurring processes, build automations, and check exceptions before work moves forward. Build work you can explain to a colleague, with checks and a clear point for human review.
your course, in learning order
start with the map, then the early reading labs so names and values are not a surprise. then ops studio: map a recurring process, automate the safe steps, and name the approval boundary. later chapters add the terminal, model, tool, and agent-loop skills that make the automation run. self-paced; the full route is listed below. Chapters are numbered in the order you take them in this course.
- 01from worker to builder
1. Foundations
Shared AI foundations and the prerequisites for this role.
- 02read the script
- 03read the data shapes
- 04read the failure
- 05mutation
- 06read the pipeline
- 07intro to terminal
- 08intro to claude cli
- 09ops studio
2. Role practice
Practice the work of a operations specialist in the role studio.
- 10llm apis
3. Applied skills
Build on the studio with tools, workflows, and checks for your role.
- 11structured output
- 12mcp
- 13agent loops
- 14prompting ai coding tools
- 15test the output before you ship it
- 16agent harnesses
how it works
Learn through interactive exercises in your browser. Start with the foundations, then work through practice for your role. Many later exercises ask you to read, edit, and run code; the introductory lessons help you get started without prior coding experience. You can skip a stuck exercise and continue reading.
where you end up
builds department automations, wires ai into ops workflows, maintains agent harnesses.
training a team? assign this course to the people doing this role, then review their work together. plan your team’s training.
One lesson is free in the browser. Plus includes curriculum access, saved progress, sync, and completion certificates for $12/month or $99/year. Team training is $297 per seat each month and stays sales-led.